Fixer or understander
Course Content
Principles 2: Stories and good lives
This topic is about the importance of our personal narrative and how to become active authors of this narrative.
Conclusion session: Preparing for take-off
Creating a road map for application of your learning
Cultivating Coaching Cultures
About Lesson

Both fixer and understander have their place, but in coaching the balance is heavily weighted toward being an understander. Here’s why:

  • When we fix a problem for someone:
    • They don’t get the opportunity to develop new knowledge and skills.
    • They are confirmed as someone unable to solve problems.
    • The individual becomes more and not less dependent on you for things going well.
  • When we support someone to fix a problem for themselves:
    • We build their confidence that they can make good decisions.
    • We encourage people to become self-reliant and self-directing.
    • We become less needed for future issues.

In essence, being fixer or understander is often about empowerment. Are we giving away our power to empower someone else, or are we making a role for ourselves and empowering ourselves by disempowering others?


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